Security and privacy
Your customers trust you with devices that hold their whole lives. That’s why their data is protected at every level.
Encrypted unlock codes
PINs, passwords and pattern locks are stored encrypted. Only staff with the right permission can read them, and every view is recorded in the log.
Automatic code deletion
Unlock codes are deleted a chosen number of days after handover — you don’t keep data longer than necessary.
Roles and permissions
Every staff member sees only what they need. A technician can be limited to their own orders, and the front desk doesn’t need access to reports.
Activity log
Logins, data changes, code views and support actions are recorded with the date, person and IP address.
Separated company data
Each shop’s data is separated from other companies’ data in every database query.
Support access only with consent
Our support team can look into your account only when you enable it in settings — for a time you choose.
GDPR in practice
- Export all of a customer’s data to a file on request
- Customer anonymisation while keeping order history for accounting
- Record of marketing consents with the date given and withdrawn
- Full company data export at any time
Secure sign-in and transfer
- Encrypted connection (HTTPS) on every page
- Protection against password guessing with automatic sign-in lockouts
- Passwords stored only as secure hashes
- Automatic sign-out after an hour of inactivity
Get your repair shop organised today
Create an account, go through a short setup wizard and take in your first device within minutes. No installation needed.