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For phone repair shops

Phone and tablet repair shop software

Check a phone in at the counter in two minutes, record the IMEI and lock code, and let the customer check the repair status on their own. No notebook, no “is it ready yet?” calls.

  • The last IMEI digits are enough
  • PINs and patterns encrypted
  • SMS from your own number
Repair order card with the “Next step” section

Everything a phone repair shop needs

Counter intake

A step-by-step wizard: customer, model, IMEI, condition and accessories — no fields skipped.

Lock codes kept safe

PIN, password or pattern (repeated dots allowed) stored encrypted and visible only to authorised staff.

Condition checklist

Screen, cameras, charging, buttons — mark OK / not OK and add photos from the camera.

Quotes for screens and batteries

Parts and labour from your price list plus optional extras — the customer accepts with one click.

Customers know when to pick up

A ready-made SMS after a status change, sent from your phone, plus an automatic email.

Receipt and label

Printed intake receipt with a tracking code and a label for the device.

Frequently asked questions

Do I have to enter the full IMEI?

No. The last digits (at least 4) are enough, and a full 15-digit number is validated with a checksum to catch typos.

How are phone lock codes stored?

The code is encrypted, only authorised staff can see it, every reveal is logged, and the code is deleted once the device is handed back.

Can customers check the repair status themselves?

Yes. On the status page they enter the order number and the code from their receipt, or tap the link in a message. They see progress, the amount due and can accept a quote.

Get your repair shop organised today

Create an account, go through a short setup wizard and take in your first device within minutes. No installation needed.